Privacy Policy

Legal

Privacy Policy

Learn more about your privacy rights.

Section 1

Who are we?

Residencial Perla, S.A. de C.V., operator of Hotel Vista Playa de Oro Manzanillo, hereinafter “The Hotel”, located at Carretera Manzanillo-Cihuatlán km 15.5, col. Santiago, Manzanillo, Colima, C.P. 28860; has assigned Lic. Rodolfo Larios as the person in charge of personal data and its processing (in this act, as well as in past and/or future acts), a role that consists of collecting, managing, protecting and storing the personal data of its clients, prospects, suppliers, distributors and/or beneficiaries of any of the Hotel's services.

Section 2

For what purposes will we use your personal data?

The Hotel will collect your personal data and use it for the following purposes necessary for the requested service:

a) Commercial purposes:

  • Carry out prospecting and promotion, in person and/or online, of the Hotel's services.
  • Carry out reservation prospecting for the services offered by the Hotel.
  • Promote offers regarding the services offered by the Hotel and other tourism-related purposes.
  • Identify preferences to make your stay more enjoyable.

b) Tax purposes:

  • Issue tax invoicing derived from the provision of the services offered by the Hotel.
  • Issue invoicing for the marketing of the products offered at the Hotel.

c) Employment purposes:

  • Carry out staff recruitment and selection, as well as the corresponding training and instruction for operational and administrative staff in accordance with the Federal Labor Law.

For the purposes described, the Hotel will collect your identification, contact and biometric personal data.

Additionally, the Hotel will use your personal information for marketing purposes, in order to provide you with better service:

  • Send information-verification emails, reservation confirmations, service clarifications, and tax-invoicing reception.

If you do not wish your personal data to be processed for the additional purposes stated, please indicate it below:

I do not consent to my personal data being used for the following purposes:

  • Marketing or Advertising.
  • Commercial Prospecting.

Your refusal for the use of your personal data for the purposes stated in the previous paragraph may not be a reason for us to deny you the services you request from the Hotel.

Section 3

Where can I consult the full Privacy Notice?

To learn more about the terms and conditions under which your personal data will be processed, such as the third parties with whom we share your personal information and the way in which you may exercise your ARCO rights, you may access and consult our Full Privacy Notice through the website or you may submit your request by sending an email to datospersonales@arrivahotels.com

This Privacy Notice was last updated on October 1, 2023.